Shipping policy


When will I get my order? 
It takes 4-5 days to deliver an order. You will receive shipping updates from the moment your order is shipped out.

Where will my order ship from? 
Your order will ship from Geneva 1212 Switzerland or St.Julien-en-Genevois 74160 France

Will I be charged customs for my order? 
No, you will not be charged for customs on your order In the rare case in which it does we are happy to cover these costs for you. Please contact us via


How are your products made? 
We recycle unplayable records and cut them with our special technique, which makes for a perfect cut and traces We use a motor tool not laser this cut even though widespread is of minor quality. 

How do I track my order? 
If your shipping method includes tracking, you’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at or on social media.

I received a wrong/damaged product, what should I do? 
I'm so sorry if the product you ordered arrived damaged or was incorrect. To help me resolve this for you  quickly, please email me at or on social media within four weeks' time with photos of the damaged or incorrect product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!